Photo: Zaposlenici Instituta za turizam

Ph.D. Matina Gjurašić

  • Education
    • 2019 – Ph.D. – Faculty of Tourism and Hospitality Management, University of Rijeka
    • 2009 – M.Sc. – Ecole Hotelier de Lausanne (EHL), Lausanne, Švicarska
    • 2006 – B.Sc. – Rochester Institute of Technology (RIT) Croatia, Dubrovnik, Hrvatska
  • Professional experience
    • 2020 – today –  Research associate, Institute for tourism
    • 2015 – 2020 – Lecturer, Libertas international university, Zagreb, Croatia
    • 2014 – 2015 – Lecturer, RIT Croatia, Dubrovnik, Croatia
    • 2009  – 2015 – Rooms division manager, Assistant hotel manager, hotel Villa Dubrovnik, Dubrovnik
    • 2008 – 2009  – Guest relations manager, hotel Badrutt's Palace, St. Moritz, Switzerland
    • 2007 – Reservation agent, hotel Hilton Imperial, Dubrovnik
    • 2005 – 2006  – Assistant hotel operation manager, Renaissance Marriott Hotel, Washington DC, USA
  • Research interests
    • Quality service management in tourism and hospitality 
    • Marketing management
    • Hotel feasibility assessment
    • Strategic planning in tourism and hospitality
  • Selected papers
    • Gjurašić, M., Marković, S. (2020): Generation Y employee retention in seasonal hotels – concept and measurement. Tourism and Hospitality Industry (THI 2020), Trends and Challenges, Opatija; University of Rijeka, Faculty of Tourism and Hospitality Management, pp. 121‒135.
    • Gjurašić, M. (2019): Internal service quality in hotel industry – conceptualisation and measurement, Tourism and Hospitality Management, Vol. 25, No.1, pp.227-231.
    • Gjurašić, M., Marković, S., Horvat J. (2018): The impact of internal marketing on internal service quality in the hospitality industry. International Conference on Economic and Social Studies (ICESoS), Sarajevo, Bosnia and Herzegovina, pp.54-67.
    • Gjurašić, M., Lončarić, D. (2018): Internal market orientation and organisational citizenship behaviour in the hospitality industry – A literature review, Ekonomska misao i praksa, Vol. 13, No. 1, pp. 157‒176.
    • Gjurašić, M., Marković, S. (2017): Does internal marketing foster employee creativity in the hospitality industry? A conceptual approach; 4th International Scientific Conference - Tourism in Southern and Eastern Europe (ToSEE 2017), Opatija; University of Rijeka, Faculty of Tourism and Hospitality Management, pp. 183‒198.
    • Gjurašić, M., Škarica, I. (2016): Application of internal market orientation activities and ISO 9001 standard in hotel corporations as a precondition of successful business process, MIC 2016: Managing Global Changes, Koper, Slovenia: University of Primorska, pp. 295-305.
    • Sindik, J., Gjurašić, M. (2016): The motivation for visiting recreational sports event “Wild League” in Water Polo, Naše more; znastveni časopis za more i pomorstvo, Vol. 64,1; pp. 9‒15.
    • Đurović, M., Jaković, B., Tubić, D. (2015): Hotel corporate social responsibility (CSR) reporting, The Macrotheme Review, Vol. 6., pp.50-61.  
    • Jaković, B., Tubić, D., Đurović, M. (2015): Sustainable development of rural tourism by developing new and authentic tourism products, Tourism in Southern and Eastern Europe, (ToSEE, 2015), Opatija; University of Rijeka, Faculty of Tourism and Hospitality Management, Vol. 3., pp. 103‒114
    • Đurović, M. and Lovrentjev, S. (2015): Erasmus students – the new tourism force. The Macrotheme Review, Vol.5, pp.140‒146.
    • Đurović, M. and Lovrentjev, S. (2015): Measuring sustainability in development of cultural tourism in Dubrovnik. The Macrotheme Review, Vol.4, pp.160‒166.
    • Đurović, M. and Lovrentjev, S. (2014): Indicators of sustainability in cultural tourism. The Macrotheme Review, Vol. 3, pp.180‒189.



    CROSBI (CROatian Scientific Bibliography)